Terms & Conditions

GENERAL – COTTAGE, BED & BREAKFAST

Check-in / Check-Out:
Check-in is between 4 pm and 8 pm.
Check-out time is by 10 am.
We are happy to accommodate arrivals & departures out with these times by prior arrangement.
Guest Numbers:
The number of guests occupying the property must not exceed the number stated at the time of booking. We reserve the right to refuse entry for the entire party if this is not observed.
Parking:
Free parking is available outside all of our properties. Vehicles and personal belongings are solely the guests’ responsibility.
Children:
Home Farm is family-friendly with cots and highchairs available on booking by request.
Children MUST be supervised at all times, especially in the spa and swimming pool areas.
WiFi / Internet:
Wireless Internet is available throughout the property and is free of charge.
Smoking / E-Cigarettes / Vaping:
Smoking (of any kind) is strictly prohibited indoors and only allowed at the courtyard gazebo.
Septic Tanks:
The throwing of ANYTHING other than toilet paper down the toilets, is strictly forbidden. Blockage caused by misuse is expensive and unpleasant. We reserve the right to withhold all or part of the guests’ deposit, should this arise, depending on the cost of rectifying the situation or in the case of B&B guests; eventually add these costs to the end invoice.
Swimming Pool / Spa Area:
Home Farm has a Swimming Pool and Spa Area; throughout your stay, we will discreetly monitor the chemical levels for your health and safety. Swimming Pool & Spa Area rules are provided prior to your stay and ALL guests must follow them to ensure safe use. We reserve the right to close the Swimming Pool & Spa Area facility at any point throughout the stay on the grounds of misuse or for health and safety reasons. The use of the swimming pool and spa area should be booked in advance if at all possible, especially for the use of the sauna. This guarantees private time and this avoids too many guests at any given time and also gives us time to heat the sauna up if needed.
1. We DO NOT provide constant supervision to our pool & spa.
2. Children aged 16 and under MUST be accompanied and supervised in the pool and the pool area by an adult at all times.
3. Diving is not permitted under any circumstances.
4. For health and hygiene reasons, you must make sure you, your guests and any children in your party shower and use the toilet before using the facilities.
5. You must at all times follow the rules and guidelines displayed.
6. You are not allowed to take food and especially glass bottles into this area.
7. Children aged three and under must wear swimming nappies.
8. One adult should not supervise more than two children at one time.
9. You should not use the sauna for longer than the recommended time.
10. Usage of the swimming pool and spa area without prior notice or without our permission is strictly forbidden. Swimming Pool / Spa usage is only permitted when we, the owners, are on site.
Swimming Pool / Spa Times:
Mornings: 7 am – 11 am
Evenings: 4 pm – 8 pm
The maximum allowed time is two hours.
We are happy to accommodate out with these times but only by prior arrangement and only if we are on site. Extra towels, bathrobes and swimming goggles are available for a small extra charge.

COTTAGE

COTTAGE ONLY
Payment:
Full booking balance must be paid 14 days before arrival.
A deposit of £300 is required at the time of booking.
Cancellations:
If the booking is cancelled less than 14 days before arrival then a charge equal to the full booking amount will be made.
In the event of a no show (after arrival date) the full cost of the booking is charged.
Cottage Security Deposit:
An additional £150 security deposit will be held for eventual damage to the property. Upon your arrival, please inspect the property for possible damage made by previous holidaymakers. We will also have checked but might have overseen something. The cottage will be checked and if everything is to our satisfaction,
your deposit is released automatically from your credit card within 3 working days of your departure.
Care of the Property:
The guests agree to take all reasonable and proper care of the property; its furniture, fittings, pictures and effects. We reserve the right to withhold all or part of the deposit any damage to work and furniture surfaces, tears in furnishings, damage to walls,  floors, windows and doors. (This does not include the odd broken glass or plate etc.)
Cottage Wood Stove:
A starter supply of material for the stove will be in the cottage at the beginning of the rental. It is forbidden to burn anything in the stove apart from material provided or approved by us.
Right of Entry:
We will be allowed the right to access the property at any reasonable time with reasonable notice for the purpose of inspection or in order to carry out any repair or maintenance work. Or the daily emptying of bins for hygiene reasons.
Sub-letting / Corporate Bookings:
The subletting of rooms to individual guests is not permitted for bookings made via the website. In the case of a corporate booking, for example, a retreat, a booking request must be made via email.
What is included?
Home Farm Cottage includes accommodation, electricity, heating, bed linen, towels and permitted cleaning supplies. (see Septic Tank) We also provide a “starter supply” of wood for the stove, tea, coffee and sugar as well as herbs and spices.

BED & BREAKFAST

Payment:
Full booking balance must be paid on arrival. (not departure)
Cancellations:
If the booking is cancelled less than 2 days before arrival then a charge equal to the full booking amount will be made.
In the event of a no show (after arrival date) the full cost of the booking is charged.
Breakfast:
A full breakfast is included in the price for guests staying in the Bed & Breakfast. We would request you inform us before your stay if you require a vegan or a vegetarian breakfast or if you have any food allergies; as we will be unable to accommodate this at short notice. Included in breakfast are tea, coffee and fruit juice; specialty coffees such as Espresso, Americano and Cappuccino are available for a small extra charge.
Breakfast Times:
Mornings 7 am – 10 am

Please feel free to ask us if you have any questions about our Terms and Conditions.

book@balgavies-homefarm.com

Paula: +44 (0)7933 283 188 (English)
Robert: +44 (0)7933 283 199‬ (German)

Please note: an additional charge of £10 per person applies for use of the whole spa area.

£5 per person for the swimming pool only.

Discounts apply with multiple users.

For a full list of pricing, please contact us.